VR Porn FAQ

How can we help?

Common Questions

General QuestionsFaq mask
General
faq
Technical QuestionsFaq mask
Technical
faq
Billing QuestionsFaq mask
Billing
faq

Who are VR Smash?

The #1 VR porn library in the world.
Welcome to the largest VR Porn library featuring over 20,000+ videos from more than 50+ studios, starring over 2,500+ pornstars.

What is age verification?

To comply with local regulations, users in some regions will need to verify their age before accessing adult content. 

If this applies to you, a one-time verification using the Yoti service will be required. Yoti is a secure digital identity platform that helps you easily and quickly prove you're of legal age in multiple ways. 

Visit www.yoti.com to learn more about Yoti and the verification process.

What type of equipment or setup is needed to watch videos on VR Smash?

Our website can be accessed on most browsers and major VR headsets! You can also stream our videos using your smartphone or watch them on your PC.

For the best experience, we recommend using one of the following standalone headsets without any wires:

Meta Quest 2
Meta Quest Pro
Meta Quest 3
Apple Vision Pro

For smartphone users who do not have a standalone headset, you can always use a phone VR headset.

Need help setting up? Our customer support team is here to assist you.

Is a VR headset required to watch the videos on the site?

A headset is not required, but is definitely recommended. Any of our videos can be streamed without a VR device in HD/4K/6K/8K UHD quality. The PLAY'A App can be used in 2D on the desktop PC as an option for those who want to enjoy our VR porn without a VR headset. To download the PLAY'A app, please visit Free VR Porn App Page. 

I did not find my VR device here. How do I know if it is supported?

All the videos on our website set the industry standard, and we have ensured that every single file is well-designed for all VR-related usage. We guarantee that our videos will work on nearly any major VR device. However, if you don't see your headset on the list of supported devices, we will be happy to assist you. Please reach out to our customer support team.

I did not receive your password!

You should receive your receipt from our billing provider - Epoch.

I forgot my login or password!

You can retrieve your login details by clicking on "Forgot password?" within the VR Smash login page after typing in your email. If you haven't received your password, make sure to check your spam folder to see if it's there.

You can also contact our customer support team through the contact form on the website, and we will assist you as soon as possible.

How to change my email address?

It's easy to update your email address in your profile. Simply go to your profile, choose "Account settings" and click "Change Email." Follow the on-screen instructions. If you're having trouble or haven't received a confirmation email, please don't hesitate to contact our customer support team. We're here to assist you with any questions or issues you may encounter.

I mistakenly entered the wrong email address and now I'm unable to change it.

If you believe there might be a typo, contact our customer support team for assistance. They can help you correct the error and complete the change process.

What are live VR cams, and how do they work? Can I watch them for free?

Live VR Cams offer a unique, immersive experience where users can interact with virtual cam girls in real-time. Unlike traditional 2D adult content, these platforms provide a more intimate and lifelike experience.

To access the platform and watch shows, you don't need to pay. However, if you want to engage further by sending tips or entering private chats, you'll need to use credits.

How can I change my nickname in "VR Cams" chat?

Username changes are currently under development. We're working hard to bring this feature to you soon. 

What are VR Cams “Private Shows” and how can I start watching them?

Want a more personal experience? Start a private show and enjoy one-on-one attention from your favorite model. Just click the 'Start Private' button and chat with your favorite model in private text or voice (available in Full Immersion private shows).

What is VR Cams “Spy Mode”?

"Spy mode" lets you peek behind the curtain. You can see what's happening during a private show, but you'll be a passive spectator.

How to delete my personal information at VR Smash?

Please note that account deletion cannot be undone, and you will lose access to your account and subscription after deletion. 

To completely delete and remove your personal account data from our website, please follow these steps:

  1. Log into your account and go to the Account Removal page.
  2. Confirm the deletion by going to your mailbox and clicking on "Remove Account".

Your personal information will be permanently deleted from our database.

You can also reach out to our customer support team for assistance with account removal.

Do you share my personal information with anyone?

We will never share your personal information with anyone! We value each of our customers privacy!

For more information about what information we collect, please visit Privacy policy page.

How do I become the VR Smash' affiliate and start making money?

In order to start making money with us, please visit our affiliate platform called Unzip VR and sign up. In order to receive our affiliate links and promotional contents, you will have to fill out all the information requested by the platform.

If you are somehow having problems with signing up to our platform, please send an email to our affiliate manager at [email protected], and he will be happy to assist you as soon as possible.